Shipping policy

Pre-Orders

Pre-order estimated shipping windows are listed on each product page.

By purchasing a pre-order, you acknowledge:

  • Dates are estimates

  • Delays may occur

  • You’ll be notified immediately if timelines change

Processing Time

Once inventory is in hand:

  • Orders ship within 1–3 business days

  • Tracking info is automatically emailed upon shipment

Shipping Methods

We use:

  • USPS First Class (2–5 business days)

  • USPS Priority (1–3 business days)

Shipping times are estimates and exclude processing time.

Lost, Delayed, or Stolen Packages

Once an order is scanned by the carrier, responsibility shifts to USPS.

If a package appears lost:

  • Wait 10 business days

  • Then contact us and we’ll assist with a claim or possible replacement

Stolen packages may require a police report before replacement is considered.

Incorrect Addresses

Customers are responsible for entering accurate addresses.

If an incorrect address is provided and the order ships, you must reorder.